Terms of Use

Last updated: 29 July 2026

These Terms of Use ("Terms") are an agreement between you and NoLemon NoMelon ("we", "us", "our") governing your use of the PCOScan mobile application and the pcoscan.health website (together, the "Service"). By creating an account or using the Service you agree to these Terms and to our Privacy Policy. If you do not agree, do not use the Service.

The one paragraph that matters most: PCOScan is an informational and organizational tool. It is not a medical device, it does not provide medical advice, diagnosis, or treatment, and it is not a substitute for a qualified health professional. Scores and explanations are AI-generated estimates that can be wrong. Never disregard professional medical advice, or delay seeking it, because of something you saw in PCOScan.

1. Who may use PCOScan

You must be at least 13 years old (or the higher age of digital consent in your country, up to 16 in some EEA countries) and legally capable of agreeing to these Terms. The Service processes health information; by using it you confirm you meet the age requirement. The Service is not directed to children under 13.

2. What the Service is

PCOScan lets you photograph meals, product labels, and supplements and returns a 0–100 "PCOS-Safe Score" with explanations, personalized to the profile you provide (for example your symptoms, goal, and cycle information). It also lets you log symptoms and periods, optionally import menstrual history from Apple Health, and organizes your logs into summaries you can share with a healthcare professional.

Scores and explanations are generated by artificial intelligence from the information visible or extractable in your photo and the profile you provide. They are general informational estimates, not individualized clinical guidance: they may be incomplete or incorrect (for example if a photo is unclear, a label is out of date, or a portion is misjudged), and the same food can affect different people differently.

3. Medical disclaimers

No medical advice. The Service does not diagnose, treat, cure, or prevent any disease or condition, including PCOS. No content in the Service creates a doctor–patient relationship.
Talk to your clinician. Always consult a qualified professional before making significant dietary changes — especially if you take medication (for example insulin or other glucose-lowering drugs), are pregnant or breastfeeding, or manage any medical condition.
Eating disorders. Food-scoring tools are not appropriate for everyone. If you have, or are recovering from, an eating disorder, please consult your care team before using PCOScan.
Cycle features are not contraception. Cycle summaries and any ovulation estimates describe your own logged history and are retrospective. They must not be used to prevent pregnancy, and are not fertility treatment.
Not for emergencies. If you think you have a medical emergency, call your local emergency number immediately.

4. Your account

You sign in with Apple or Google. Keep your sign-in method secure; you are responsible for activity under your account. Provide accurate information, and use the Service only for your own personal, non-commercial purposes. You may delete your account at any time in the app (Settings → Delete account) — see our account deletion page.

5. Subscriptions and payment

PCOScan Pro is an auto-renewing subscription (currently offered monthly or yearly; pricing is shown in the app before purchase and may vary by region). It unlocks features such as unlimited scans, full result breakdowns, and the doctor-ready report.
Payment is charged to your Apple ID at confirmation of purchase. The subscription renews automatically unless you cancel at least 24 hours before the end of the current period. Manage or cancel in your App Store account settings; deleting the app does not cancel a subscription.
Refunds for App Store purchases are handled by Apple under Apple's terms; we cannot issue them directly.
If we change prices, the change applies from your next renewal and you will be notified in accordance with App Store rules, with the opportunity to cancel first.
Paid features are subject to a fair-use limit designed to prevent automated or abusive volume; normal personal use will not reach it.
We may change, add, or remove features of the Service over time, provided this does not materially deprive you of the core of what you paid for during a period you have already paid for.

6. Your content

You retain all rights in the photos you submit and the information you log ("Your Content"). You grant us a limited, worldwide, non-exclusive licence to host, process, and analyze Your Content — including with the third-party AI and infrastructure providers listed in our Privacy Policy — solely to operate, secure, and improve the Service. This licence ends when you delete the relevant content or your account, except for anonymized data that no longer identifies you and limited backup copies deleted on our backup schedule.

Only submit photos you have the right to submit. Do not upload photos of identifiable people without their permission, and never upload unlawful content.

7. Acceptable use

You agree not to: use the Service unlawfully; probe, disrupt, or overload our systems; circumvent usage limits or access controls; scrape or bulk-extract data; reverse-engineer the app except where the law permits; resell or commercially exploit the Service or its outputs; use outputs to harass, defame, or mislead; or misrepresent PCOScan outputs as professional medical advice.

8. Intellectual property

The Service — including the app, website, branding, design, text, scoring methodology, and software — belongs to us or our licensors and is protected by intellectual-property laws. We grant you a personal, non-transferable, revocable licence to use the app on Apple-branded devices you own or control, in accordance with these Terms and the App Store terms. No other rights are granted.

9. Feedback and result flags

If you send feedback or flag a result as inaccurate, you grant us the right to use that feedback to improve the Service without obligation or compensation.

10. Third-party services

The Service depends on third-party services (for example Apple, Google, and the providers listed in our Privacy Policy) and on data sources such as public product databases. We are not responsible for third-party services, and information sourced from them (for example a product database entry) may be inaccurate or out of date.

11. Disclaimers

The Service is provided "as is" and "as available". To the fullest extent permitted by law, we disclaim all warranties, express or implied, including fitness for a particular purpose, accuracy, and non-infringement. We do not warrant that the Service will be uninterrupted, error-free, or that scores will be accurate or suitable for your individual circumstances. Nothing in these Terms limits or excludes any warranty or right that applicable consumer law does not allow to be limited or excluded.

12. Limitation of liability

Nothing in these Terms excludes or limits our liability for death or personal injury caused by our negligence, for fraud, or for any other liability that cannot lawfully be excluded. Subject to that: (a) we are not liable for indirect or consequential losses, loss of profits, or loss of data arising from your use of the Service; and (b) our total aggregate liability arising out of or in connection with the Service is limited to the greater of £50 and the amounts you paid us for the Service in the 12 months before the event giving rise to the claim. If you are a consumer, you retain all mandatory rights under the law of the country where you live.

13. Termination

You can stop using the Service and delete your account at any time. We may suspend or terminate your access if you materially breach these Terms, if required by law, or if we discontinue the Service (in which case we will give reasonable notice and, where required, a pro-rata refund of any prepaid period through the App Store). Sections that by their nature should survive termination (including 6, 8, 11, 12, and 15) survive.

14. Changes to these Terms

We may update these Terms from time to time. For material changes we will give you notice in the app or by email before they take effect; the "Last updated" date above always reflects the current version. Continuing to use the Service after changes take effect means you accept them. If you do not accept, stop using the Service and cancel any subscription.

15. Governing law and disputes

These Terms are governed by the laws of England and Wales, and the courts of England and Wales have jurisdiction — except that if you are a consumer resident elsewhere, you keep the protection of the mandatory laws, and the right to bring proceedings in the courts, of your country of residence. We will always try to resolve any issue informally first: email jfleming@nolemon.app.

16. App Store terms (Apple)

These additional terms apply because you obtained the app through Apple's App Store: (a) these Terms are between you and us only, not with Apple, and Apple is not responsible for the app or its content; (b) your licence to use the app is limited to a non-transferable licence to use it on Apple-branded devices that you own or control, as permitted by the App Store terms; (c) Apple has no obligation to provide maintenance or support for the app; (d) in the event the app fails to conform to an applicable warranty, you may notify Apple and Apple will refund the purchase price (if any) of the app itself — to the maximum extent permitted by law, Apple has no other warranty obligation; (e) Apple is not responsible for addressing any claims relating to the app, including product-liability claims, claims that the app fails to conform to legal or regulatory requirements, and consumer-protection or similar claims; (f) in the event of a third-party claim that the app infringes intellectual-property rights, we, not Apple, are responsible for its investigation, defence, settlement, and discharge; (g) you represent that you are not located in a country subject to a U.S. Government embargo or designated a "terrorist supporting" country, and are not on any U.S. Government list of prohibited or restricted parties; (h) Apple and its subsidiaries are third-party beneficiaries of these Terms and may enforce them against you; and (i) you must comply with any applicable third-party terms when using the app.

17. Contact

NoLemon NoMelon · jfleming@nolemon.app